["Privacy Policy\n\nAt Britannia Express Logistics Ltd, we are committed to protecting your privacy and ensuring the security of any personal data you share with our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when using our services, including but not limited to:\n\n- Contact details such as name, address, phone number, and email address \n- Delivery instructions and parcel information for our logistics and courier services \n- Payment and billing information \n- User account details when you register on our platform \n- Usage data such as IP addresses, device information, and browsing activity related to our site\n\nHow We Use Your Information \nYour personal data is used solely to:\n\n- Provide and manage the services you request, including same-day courier delivery, parcel tracking, and freight forwarding \n- Communicate important updates or changes related to your shipments or account \n- Improve our services and develop new features tailored to your needs \n- Comply with legal obligations and enforce our terms of service \n- Prevent fraudulent activities and ensure network security\n\nData Sharing and Disclosure \nWe do not sell your personal information. However, we may share data with trusted third parties to the extent necessary for:\n\n- Delivering your parcels and managing shipments, including courier partners and customs authorities \n- Processing payments through secure payment processors \n- Regulatory bodies and law enforcement if required by law or to protect legal rights \n\nWe ensure that all third parties uphold privacy and data protection standards consistent with our own.\n\nData Security \nWe implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, access controls, and regular security assessments.\n\nData Retention \nYour personal information is retained only as long as necessary to fulfill the purposes outlined in this policy and to comply with applicable legal requirements. After this period, data is securely deleted or anonymized.\n\nYour Rights \nUnder GDPR, you have the right to:\n\n- Access your personal data held by us \n- Request correction or deletion of inaccurate or incomplete data \n- Object to or restrict the processing of your data in certain circumstances \n- Request portability of your data \n- Withdraw any consent you have given for data processing at any time \n- Lodge a complaint with a data protection supervisory authority \n\nTo exercise these rights, please contact our Data Protection Officer at Britannia Express Logistics Ltd, 42 Wellington Road, Suite 3B, Manchester, Greater Manchester, M14 6JZ, United Kingdom.\n\nCookies and Tracking Technologies \nOur platform uses cookies and similar technologies to enhance user experience, analyze site usage, and support our services. You can manage cookie preferences through your browser settings.\n\nChildren's Privacy \nOur services are not directed towards children under 16 years of age. We do not knowingly collect personal data from children without parental consent.\n\nChanges to this Privacy Policy \nWe may update this policy from time to time to reflect changes in legal requirements or our practices. Updates will be posted on our site with revised effective dates.\n\nContact Us \nFor any questions or concerns regarding your privacy or this policy, please write to: \nBritannia Express Logistics Ltd \n42 Wellington Road, Suite 3B \nManchester, Greater Manchester, M14 6JZ \nUnited Kingdom\n\nThank you for trusting Britannia Express Logistics Ltd with your information. We value your privacy and strive to protect it at every stage of your interaction with our services.", 0.00127, 'gpt-4.1-mini']